Questions & Answers
Starting October 1st, 2024, we will be sending a mystery styled box to you once we receive your request. There are no previews for Mystery Boxes. Cost for the box is $95 for 5 pieces, with no styling fee and free shipping. There are no returns but you can exchange clothing for a small fee. Accessories are final sale and unavailable for exchanges. Our Fashom Mystery Box is not a subscription and you can request as many boxes as you want. Latest trends are also included.
You will be charged a $20 when you request a Mystery Box. However, will be applied to your purchase of $95.
No, you request when you want a Fashom Mystery Box. “My Style” page.
Once you’ve sent us a request, your pieces will ship within 7 business days.
There are no returns for Fashom Mystery boxes. If you would like to exchange a pieces of clothing, you may do so by contacting us at hello@fashom.com. There will be a small fee for any exchanges. Accessories are final sale and not available for exchanges.
Yes! Our goal is—and has always been—to style every body! We carry XS to 3X.
You can edit your size and style preferences at any time in your profile settings.
Your credit card will be charged for $95 (minus any styling fee paid) once your Mystery Box is shipped.
Yes! For every box sold, we donate $1 to Second Chance Rescue NYC.
For each friends that signs up and orders a Fashom Mystery Box through your unique referral link (found under “Invite Friends” in your profile), you will receive $10 Fashom credit in your account.
